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Queen Elizabeth starstarstarstarstarby on 07/02/2012

Queen Elizabeth image This was my first cruise but some of our group have cruised before. We loved the ship. I would take all meals in the restaurant, the service is second to none and the food is exquisite. The restaurant staff and stewards are all lovely and friendly; they know how to make you feel comfortable. There is a pub lunch available on board too, it was really good. Our rooms were lovely and just big enough....

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Queen Victoria starstarstarhalf starhalf starby on 11/12/2011

Queen Victoria image Queen Victoria V128 November 2011 Food 100% : entertainment at times magic and at times very average : hygiene was perfect : service from waiting staff and the butler staff first class. How they deal with issues is though sadly a big problem. If you are going to cruise with Cunard may I offer a little advice. Video any issues you incur and any complaints you make – if you don’t the....

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Queen Victoria starhalf starhalf starhalf starhalf starby on 03/12/2011

Queen Victoria image The first half of the cruise was good. Good cabin,food, service. The second half very disappointing with missed ports of call, 3 extra days at sea and an outbreak of Norovirus ( not the first on that ship either) The disembarking and the journey back to the UK was a shameful neglect by Cunard of hundreds of passengers. Passengers who included disabled and many elderly were made to fetch and ca....

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Queen Victoria starstarstarstarstarby on 02/12/2011

Queen Victoria image Queen Victoria V128 November 2011 If you are going to cruise with Cunard may I offer a little advice. Video any issues you incur and any complaints you make – if you don’t they will make out you are the problem! Along with lots of fellow passengers we raised a complaint about a tour in Cairo and a luxury cruise on the Nile with Cunard. We were told by the on board tour office that ....

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Queen Elizabeth starstarhalf starhalf starhalf starby on 09/06/2011

Queen Elizabeth image The decor and ambience of the ship gave a feeling of calm and relaxation not found on other cruises. The feeling of no pressured sales of alcohol and no "Butlin Style Sailaways" gave a serenity to the ship. It did not fail to create a holiday atmosphere though as there was sufficient music and on board entertainment to set a cheerful mood. The entertainment was great around the ship and the....

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Queen Mary 2 starhalf starhalf starhalf starhalf starby on 10/05/2011

Queen Mary 2 image after cruising with cunard before on many occations we booked a cruise to oslo via hamburg.first leg of the trip was ok,then after leaving hamburg the ship and ships company suddenly seemed to have turned into a german cruise ship.the english on board were treated as secondary passengers,whilst the arrogant,rude,pushy,germans were treated outstandingly well.first to be served,ect ect perhaps the....

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Queen Elizabeth starhalf starhalf starhalf starhalf starby on 06/01/2011

Queen Elizabeth image Very disappointed with Cunard some staff need customer training not too argue with a client who has a problen with food not cooked properly. breakfast buffet always luke warm with no variety.....

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Queen Mary 2 starhalf starhalf starhalf starhalf starby on 24/12/2010

Queen Mary 2 image We are regular cruisers and our previous cruises on all ships, particularly Royal Carribean have been outstanding. We had booked this Cunard cruise from New York because of the itinerary, their reputation and our highlight- to sail pass the Statue of Liberty. Our experience was the total opposite; * changed our itinerary from Grand Turk to St Maarten, extremely disappointed * we did NOT sail....

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Queen Mary 2 starstarstarstarstarby on 06/11/2009

Queen Mary 2 image This was my first cruise, I must say that I was not prepared for the amount of luxury and variety aboard the Queen Mary 2. The service was first class, the staff and fellow passengers are incredibly well mannered as they understand the meaning of civility and how it can add to your experience. The food was excellent, I tried to eat in every restaurant at least once, my favourite was the Prince....

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Queen Victoria starstarstarstarstarby on 05/11/2009

Queen Victoria image There is something different about the Queen Victoria, I have been on a few cruises and this is by far my favourite. The service on this cruise is far superior to any I have experienced. There are classy cruises and then there is the Queen Victoria. The moment I stepped aboard I had a sudden feeling that this would be a completely different kind of cruise. The food, the drink, the entertai....

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